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Roots and Wings Distillery

Terms Of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Roots and Wings Distillery Inc. relationship with you in the context of this website.

The term Roots and Wings Distillery or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada.

Spirits-Specific Conditions

Legal Requirements

You must be 19 years of age or older, to order or receive alcoholic beverages from Roots and Wings Distillery. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 19 years of age or older who is not intoxicated). Spirits purchased from Roots and Wings Distillery are not for resale, and are for personal consumption only.

Credit Card Charges

Orders are by credit card only. We accept Visa and MasterCard.

Minimum Purchase

No minimum purchase is required.

Provinces Authorized for Direct Shipment

Currently, we are only shipping spirits within British Columbia, and unfortunately, not to other provinces. Please feel free to contact us at marketing@rawstillhouse.ca if you have questions or want to be advised of when we're able to ship to you.  

Shipping

Canada Post is Roots and Wings Distillery carrier of choice.  All spirits are shipped via Canada Post Xpresspost shipping service. Shipping costs are based on average shipping rates to major centres.
Orders typically ship within 3 business days.  Orders placed Friday - Sunday will ship out Monday. For major metropolitan areas orders shipped via Canada Post may arrive in approximately 1-2 days in British Columbia.
 
Spirits is a perishable commodity. Spirits do not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your spirit during shipment. Roots and Wings Distillery is not responsible for, and will not replace spirits that are damaged by extreme weather conditions during shipment. When your order is picked up by the common carrier for delivery, responsibility for the spirit becomes the responsibility of the purchaser.
 
If the customer selects another courier as his or her carrier, the customer pays all shipping charges, regardless of his or her Spirit club membership or purchase amount.

All shipments from Roots and Wings Distillery must be received by a person of Legal drinking age and will be verified with photo identification at time of delivery.